Devworks Ops Privacy Policy Terms of Service Back to Portal →

Terms of Service

Effective Date: March 30, 2026

These Terms of Service ("Terms") govern your use of Devworks Ops (the "Service"), operated by QC Devworks LLC ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that you are at least 18 years old, have the authority to enter into these Terms, and agree to comply with all applicable laws and regulations. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. Description of Service

Devworks Ops is an AI-native software delivery operations platform that provides:

  • Unified dashboard for managing projects, repositories, deployments, QA gates, client approvals, and delivery reporting
  • Build, deployment, uptime, and observability monitoring for connected apps
  • AI-powered project briefs, code-review summaries, test plans, risk detection, and client status updates
  • Visual feedback, issue triage, release notes, and knowledge capture tools
  • Client workspace capabilities for software studios and product teams
  • MCP (Model Context Protocol) and AI-provider integration for agent-assisted operations

3. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must provide accurate and complete information during registration
  • You are responsible for all activity under your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these Terms

4. Subscription Plans & Billing

4.1 Plans

The Service is offered under the following tiers:

  • Free: Limited features for evaluation
  • Pro ($49/month): Full features for individual builders and small product teams
  • Studio ($149/month): Multi-client software delivery management and branded workspaces
  • Enterprise (Custom): Custom pricing for large organizations

Feature availability varies by plan. We reserve the right to modify pricing with 30 days notice to active subscribers.

4.2 Billing

  • Paid plans are billed monthly or annually in advance
  • Payments are processed through our third-party payment provider
  • Failed payments may result in service suspension after a 7-day grace period

4.3 Refunds

We offer a 14-day money-back guarantee for first-time paid subscribers. After 14 days, fees are non-refundable. Downgrades take effect at the end of the current billing cycle.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable law
  • Attempt to gain unauthorized access to the Service, other accounts, or connected systems
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to send spam, phishing emails, or other unsolicited communications
  • Interfere with or disrupt the integrity or performance of the Service
  • Upload or transmit malicious code, viruses, or harmful data through the Service
  • Resell or redistribute the Service without an active Studio or Enterprise plan
  • Scrape, harvest, or collect data from the Service through automated means
  • Use the AI features to generate content that is illegal, harmful, or violates third-party rights

6. Connected Third-Party Services

The Service integrates with third-party platforms such as GitHub, Vercel, Linear, OpenAI, Supabase, Stripe, Sentry, analytics providers, and CRM systems. By connecting these services:

  • You authorize us to access and process data from these platforms on your behalf
  • You represent that you have the right to grant this access
  • You acknowledge that third-party services are governed by their own terms and privacy policies
  • We are not responsible for the availability, accuracy, or actions of third-party services
  • You may revoke access to any connected service at any time through the Integrations settings

7. Project, Repository & Deployment Management

When you connect a project, repository, or deployment target to the Service:

  • The Service may read metadata, statuses, logs, checks, pull requests, tickets, and deployment records as authorized by you
  • The Service may create drafts, comments, tasks, status updates, or other records only when enabled by your permissions and workflow settings
  • You are responsible for maintaining source control, backups, environment access, and release approvals for your applications
  • We are not liable for data loss or production impact resulting from actions taken through connected third-party platforms

8. AI-Powered Features

  • AI-generated insights, recommendations, and content are provided "as is" for informational purposes
  • You are solely responsible for reviewing and acting upon AI-generated outputs
  • We do not guarantee the accuracy, completeness, or suitability of AI-generated content
  • AI features should not be used as the sole basis for business decisions

9. Data Ownership & Intellectual Property

9.1 Your Data

You retain all rights to data you upload, connect, or generate through the Service ("Your Data"). We claim no ownership over Your Data. We use Your Data only to provide and improve the Service as described in our Privacy Policy.

9.2 Our Service

The Service, including its code, design, features, documentation, and branding, is owned by QC Devworks LLC and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or branding except as enabled through white-label features on applicable plans.

9.3 Branded Workspaces

Studio and Enterprise plans may customize approved branding elements. You may not represent the Service as your own product in a way that is misleading or implies our endorsement without authorization.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
  • WE ARE NOT LIABLE FOR LOSSES RESULTING FROM ACTIONS TAKEN ON THIRD-PARTY PLATFORMS THROUGH THE SERVICE

11. Indemnification

You agree to indemnify and hold harmless QC Devworks LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

  • You may cancel your account at any time through the Settings page or by contacting support
  • We may suspend or terminate your account for violation of these Terms with notice
  • We may terminate the Service entirely with 90 days notice to active paid subscribers
  • Upon termination, your right to use the Service ceases immediately
  • Data deletion follows the timeline described in our Privacy Policy

13. Service Level

We strive for high availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible. We are not liable for downtime caused by factors outside our reasonable control, including third-party service outages, hosting provider issues, or force majeure events.

14. Modifications to Terms

We may modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance. If you disagree with changes, you may cancel your account before the changes take effect.

15. Governing Law & Disputes

These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except that either party may seek injunctive relief in court for intellectual property violations.

16. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and QC Devworks LLC regarding the Service
  • Severability: If any provision is found unenforceable, the remaining provisions remain in full effect
  • Waiver: Failure to enforce any provision does not constitute a waiver of that provision
  • Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets

17. Contact Us

If you have questions about these Terms, contact us at:

QC Devworks LLC
Email: support@qcdevworks.com